For trades and field teams
Answer from the van and text from the business number
myCloudConnect on the phone in your pocket, SMS from the number your customers already know, and voicemail you can read between jobs. The office sees the same thread.
- Keep your numbers
- Works on the phone in your pocket
An example
A service business with 40 technicians
- The situation
- New jobs go to whoever answers first, and the office chases technicians by phone.
- What they use
- myCloudConnect on every technician's phone, a shared SMS inbox on the business number, voicemail as text, and Smart-Open on the job record.
- What changes
- Every enquiry is answered by whoever is free, and customers get updates from a number they recognise.
Look after trade businesses for your own customers? See the partner program
What changes on the road
The office and the van, on one system
See who is free
Know who is on a job before you transfer
Live status for everyone on the team, in the same app as your chats and SMS, on the desktop in the office and on the phone in the van.
See it on a real job
Book 15 minutes with someone who knows the product, and see how it would work for your team.