How big can a workspace get?

From two users to twenty thousand, across as many sites as you run, on the same platform, app and numbers.

Can our people sign in with the accounts they already have?

Yes. They sign in with Microsoft Entra ID or Google Workspace, and multi-factor sign in covers everyone else.

How do you roll it out across sites and countries?

We design it with you, site by site or country by country, and the old system keeps running until each cutover.

Can our own systems receive the call data?

Yes. Call events reach your systems through webhooks, and your developers can read call records, reports and recordings through the API.

Can we keep using Microsoft Teams?

Yes. Teams keeps its chat and meetings, and Teams users place and take external calls through myCloud, in the same queues and ring groups as everyone else.

Enterprise

Every office. Every country. One workspace.

Bring every site, country and team onto one governed workspace. We roll it out with you, site by site or country by country, with the old system running until each cutover.

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Australia
New Zealand
UK
US
Canada
Germany

Satellite offices

Satellite offices, handled

A branch in Auckland, London or Toronto keeps its own local numbers and hours inside the same workspace, with one directory and one report.

Every size of organisation

Two users or twenty thousand. One platform.

The same workspace, Service Portal and APIs run a two person trade business and an enterprise across six countries. Add seats, sites, countries and integrations as you grow, without changing platform, app or number.

Users

A plumber and the office

Jobs are answered from the van, texted from the business number and never lost to the next number on the list.

200

Users

An accounting firm

Every client call lands on the file with a summary, and partners keep working in Microsoft Teams.

2,000

Users

A company across 30 sites

One directory and one admin. Every site answers the same way, and Monday's report shows which ones did.

20,000

Users

An enterprise in six countries

Single sign-on, roles and an audit trail, local numbers in each country, and call data flowing into its own systems.

Enterprise

What every enterprise workspace includes

How we roll out

Designed with you, one cutover at a time

Every site and country moves on its own date, and nothing goes quiet in between.

1

We map every site and system

Numbers, people, call flows, your identity provider, your CRM and the reports your managers read.
2

We design the workspace with you

One directory and one admin, sign in through Microsoft Entra ID or Google Workspace, and the integrations your teams need.
3

Each site or country cuts over on its own date

The old system keeps running until then, so customers never reach a dead line.

How it connects

Plugs into everything you run

Beyond the included CRM and application connectors, your own systems can receive call data and act on it. Call events arrive through webhooks and API push. Recordings and transcripts can be extracted through the API.

Questions

What enterprise teams ask us

See your organisation in one workspace

A walkthrough built around your sites, your systems and your customers.

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